Data Protection Statement – Pinnacle Minds Website

This Data Protection Statement outlines how Pinnacle Minds (“we,” “our,” or “us”), a company based in Singapore, collects, uses, discloses, and protects personal data obtained through our website. We are committed to complying with the Singapore Personal Data Protection Act (PDPA) and other relevant data protection laws. By accessing and using our website, you consent to the collection and processing of your personal data as described in this statement. Please read this Data Protection Statement carefully. If you do not agree with any part of this statement, we request you to refrain from using our website.

1. Personal Data Collection:

  • Personal data refers to any information that can identify an individual, such as name, contact details, email address, and any other data voluntarily provided by users through our website.

2. Purposes of Data Collection:

  • We collect personal data for the following purposes:
    • To respond to inquiries, requests, or comments submitted through our website’s contact forms or email.
    • To provide information about our services, events, workshops, and promotions, if users have consented to receive such communications.
    • To administer and improve our website, analyze user trends, and gather statistical data for internal use.
    • To comply with legal obligations and regulatory requirements.

3. Consent and Opt-out:

  • By providing your personal data through our website, you expressly consent to its collection, use, and disclosure as described in this Data Protection Statement.
  • If you no longer wish to receive marketing communications from us, you can opt-out by following the unsubscribe instructions in the email or by contacting us through our contact form found on this website.

4. Cookies and Similar Technologies:

  • Our website may use cookies and similar tracking technologies to enhance user experience and collect data for analytical purposes. Please refer to our Cookies Statement for detailed information on how we use cookies and how you can manage your preferences.

5. Data Security:

  • Pinnacle Minds implements reasonable security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet can be guaranteed as 100% secure. Users should exercise caution when submitting personal data online.

6. Data Retention:

  • We retain personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When data is no longer needed, it will be securely disposed of or anonymized.

7. Third-Party Service Providers:

  • Pinnacle Minds may engage third-party service providers to assist with website analytics, marketing, and other business operations. These service providers may have access to personal data as necessary for the services they provide. We ensure that these third parties comply with data protection laws and maintain the confidentiality of your data.

8. Data Transfers:

  • As part of our operations, personal data may be transferred to locations outside Singapore. In such cases, we will take steps to ensure that the recipient adheres to data protection laws and provides an adequate level of protection for personal data.

9. Your Rights:

  • Under the PDPA, you have the right to access, update, correct, and withdraw consent to the use of your personal data. If you wish to exercise any of these rights or have any concerns about your personal data, please contact us.

10. Third-Party Links:

  • Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage users to review the privacy policies of these websites before providing any personal data.

11. Minors’ Personal Data:

  • Our website is not intended for use by individuals under the age of 16. We do not knowingly collect or solicit personal data from minors. If we become aware that we have collected personal data from a minor without parental consent, we will take appropriate steps to delete such data.

12. Changes to this Data Protection Statement:

  • Pinnacle Minds reserves the right to modify, update, or amend this Data Protection Statement at any time. Any changes will be effective upon posting on the website. It is your responsibility to review this statement periodically for updates.

13. Entire Agreement:

  • This Data Protection Statement constitutes the entire agreement between you and Pinnacle Minds concerning the collection and processing of your personal data and supersedes all prior or contemporaneous communications and proposals, whether oral or written.

14. Governing Law and Jurisdiction:

  • This Data Protection Statement shall be governed by and construed in accordance with the laws of Singapore. Any disputes arising from the collection and processing of your personal data shall be subject to the exclusive jurisdiction of the courts of Singapore.

15. Contact Information:

  • If you have any questions or concerns regarding the collection and processing of your personal data or this Data Protection Statement, please contact us.

By using the Pinnacle Minds website, you acknowledge that you have read, understood, and agreed to abide by this Data Protection Statement. Thank you for choosing Pinnacle Minds, and we are committed to safeguarding your privacy and personal data.

16. Data Protection Officer (DPO):

  • Pinnacle Minds has appointed a Data Protection Officer (DPO) to oversee data protection matters and ensure compliance with data protection laws and regulations. You can contact our DPO through our contact form found on this website. If you have any questions or concerns regarding the processing of your personal data.

17. Use of Personal Data for Marketing:

  • With your consent, Pinnacle Minds may use your personal data to send you marketing communications, such as newsletters, updates, and promotional offers. You have the right to withdraw your consent for marketing communications at any time by following the unsubscribe instructions in the email or contacting us directly.

18. Profiling and Automated Decision-Making:

  • Pinnacle Minds does not engage in automated decision-making or profiling that produces legal effects concerning individuals or significantly affects individuals based on their personal data.

19. Collection of Sensitive Personal Data:

  • Pinnacle Minds does not knowingly collect or process sensitive personal data, such as data related to race, religion, health, or biometric information, through our website. If you provide any such data voluntarily, we will treat it with the utmost confidentiality and process it only as necessary for the specified purpose.

20. Complaints and Disputes:

  • If you believe that Pinnacle Minds has mishandled your personal data or violated data protection laws, you have the right to lodge a complaint with the relevant data protection authority in Singapore.

21. Privacy Shield Framework:

  • Pinnacle Minds does not transfer personal data to the United States or other countries that have not been recognized as providing an adequate level of data protection. If we engage in such transfers in the future, we will comply with the principles of the EU-U.S. Privacy Shield Framework or other applicable legal mechanisms for data transfers.

22. Cross-Border Data Transfers:

  • As part of our global operations, personal data may be transferred to countries outside Singapore. We will take necessary steps to ensure that the data is adequately protected and that such transfers comply with applicable data protection laws.

23. Data Breach Notification:

  • In the event of a data breach that poses a risk to your rights and freedoms, Pinnacle Minds will notify you and the relevant authorities as required by law.

24. Employee Training and Awareness:

  • Pinnacle Minds provides regular training and awareness programs to our employees to ensure they understand their responsibilities in protecting your personal data and maintaining confidentiality.

25. Data Protection Policy Updates:

  • Pinnacle Minds regularly reviews and updates our Data Protection Policy to ensure its relevance and compliance with data protection laws and best practices. Any changes to the policy will be communicated to you through our website or other appropriate channels.

We respect your privacy and are committed to handling your personal data with care and in accordance with applicable data protection laws. If you have any questions or concerns regarding the processing of your personal data or this Data Protection Statement, please contact us.

By continuing to use the Pinnacle Minds website, you acknowledge that you have read, understood, and agreed to abide by this Data Protection Statement. Thank you for trusting Pinnacle Minds with your personal data.